Information Workspace for the Enterprise

With the emergence of Web 2.0, social networking and Rich internet Application (RIA) technologies, gone are the days when a simple portal strategy was sufficient to deliver the productivity and information needed to the enterprise. As the "millennials" enter the workforce, they bring with them new ways to communicate and interact, with the Internet as a central medium. The Information Workspace is born.

The InfoSmart is built on Façado technology, leveraging on the next generation of RIA platform and current IT technologies. Built on open standards such as Java 2 Enterprise Edition (J2EE), web services and eXtensible Markup Language (XML), InfoSmart provides an advanced base for you to rapidly deliver Rich Internet Business Applications (RIBA) that are robust, scalable, feature-rich and with true Graphics User Interface (GUI) ease-of use.

We have packaged three editions of InfoSmart solutions to target different needs for your business:

• InfoSmart Enterprise Edition - Unleash the information that resides in your organisation to customers, partners and employees through an intuitive and powerful Rich Information Workspace.
• InfoSmart Contact Center Edition - Boost your average call handling time, ease of information access and overall customer satisfaction by equipping your contact center with the fastest information retrieval tool in the market.
• InfoSmart University Edition - InfoSmart University creates a knowledge community among your students and lectures, providing them with a once stop access to information that resides inside or outside the university walls.

The InfoSmart not only increases the performance, usability and productivity of the company, it also reduces the cost of the entire network infrastructure. The reason that we could archive this was due to the massive reductions on server interactions. Therefore, customer service organization with the InfoSmart will enjoy the result of increasing their Return of Investment (ROI) by increasing productivity and reducing cost at the same time.

For more information about InfoSmart, please download the brochure:

• InfoSmart brochure

To learn more about our products and services, and what we can do for you, please contact us at info@arahe.com.